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Include your order number and, for a licence problem, the exact message NinjaTrader shows. Handled during business hours, Eastern Time.
Getting started
Add it from the ChatGPT directory, or connect it manually in either app.
Or add it by hand in either app:
- Open Settings → Connectors (in ChatGPT this may be listed as Apps) and add a custom connector.
- Enter https://mcp.scalperintel.com/mcp and confirm.
- Sign in to finish connecting — enter your email and the 6-digit code sent to it. Use the email you purchased with so it can see your licences. Any email works if you just want product answers.
Things to ask: “What does the Fair Value Gap indicator detect, and how do I set it up?” · “What does the Anchor setting change on Auto Anchored VWAP?” · “Which indicators suit intraday scalping?” · “Show my licences” · “NinjaTrader says the indicator isn’t licensed — help me fix it.”
It answers about the software only. It will not give trading advice or make performance claims — that limit is enforced in code.
What the connector can do
Signing in is part of connecting. What matters is which email you use — your purchase email unlocks your own licences on top of everything else.
- Ask what an indicator does and how it works
- Look up settings and what each one changes
- How-to answers and installation steps for NinjaTrader 8
- Pricing and licence types
- Which indicator suits how you trade
- See the licences on your account and their status
- Troubleshoot against your real licence state, not a guess
- Activate, update, or reset your own licence
- Submit a new Machine ID for review
- Log an issue for the team, attached to your account
Your data
What the connector sees, what it keeps, and what it will not do.
Signing in is a one-time code sent to your purchase email. The connector never sees, asks for, or stores a password.
It acts only on the account that signed in. Your email address is read from the verified session — never from anything typed into a prompt. Nobody can reach your licences by naming your email in a chat.
Questions and answers are logged to improve the assistant. Your email is stored only as a one-way hash, so the logs cannot be read back to you.
No trading advice and no performance claims. The connector answers questions about the software only. This is enforced in code, not left to instructions.
Disconnect or revoke access
You can remove the connector at any time. Signing out ends the session immediately.
In Claude
- Open Settings → Connectors.
- Find ScalperIntel AI in the list.
- Choose Disconnect, then remove it.
In ChatGPT
- Open Settings → Connectors (or Apps).
- Select ScalperIntel AI.
- Choose Disconnect or Remove.
You can also just say “sign me out” — that revokes your saved sessions and invalidates the current one immediately, so nothing further can reach your licences until you sign in again. To have your support logs deleted, send us a deletion request.
Who we are
ScalperIntel is built by QuantumIntel Software and Consulting Inc., Vaughan, Ontario, Canada — scalperintel.com · About us · Contact us